Frequently Asked Questions
How far in advance should I place my order?

Orders must be submitted at least 48 hours before your requested delivery or pickup date.


What is the cutoff time for next-day orders?

Next-day orders must be placed no later than 5 p.m. on the day prior to delivery.
For example, if you need catering for Wednesday, your order must be submitted by 5 p.m. on Monday.


How far do you deliver?

We offer delivery within a 30-mile radius.
Depending on the size of your order or event, we may be able to accommodate locations outside that range.
Please contact one of our catering specialists at 321-726-8007 or catering@thriftyproduce.com for further inquiry.


Do you offer setup or servers?

Yes, we offer setup and on-site servers for an additional fee.
For further inquiry and pricing, please contact our catering team at 321-726-8007 or catering@thriftyproduce.com.


Can I add an item that’s not on the menu?

Typically, we offer only the items listed on our menu. However, in some cases we can accommodate special requests.
Please reach out to 321-726-8007 or catering@thriftyproduce.com for further inquiry.


Can I request changes to how the food is prepared based on preferences or allergies?

Yes, we can often accommodate modifications for dietary preferences or allergens.
Please make a note when placing your order or contact us directly at 321-726-8007 or catering@thriftyproduce.comfor further inquiry.


Do you accept tax-exempt certificates for orders?

Yes, we do accept tax-exempt certificates for catering orders.
These orders must be placed directly through one of our catering specialists and cannot be submitted through the online platform.
Please contact 321-726-8007 or catering@thriftyproduce.com for further assistance.
A copy of your tax-exempt certificate will be required at the time of order.

What is the cancellation policy?

Orders must be canceled at least 48 hours in advance of the scheduled delivery or pickup time to receive a full refund.

Do you provide utensils?

Yes, utensils and serving items are available.
You can add them directly through our catering platform or request them by contacting us at 321-726-8007 for further inquiry.

Is tipping required?

Tipping is not required and is left to the customer’s discretion.


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